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Refund Policy

Last updated: 10.09.2024

1. Refund Eligibility

Refunds for tokens are available under the following conditions:
  1. The request for a refund is made within 14 days of purchase.
  2. Tokens that have already been used are non-refundable.
  3. The request for a refund must include proof of purchase.

2. How to Request a Refund

To request a refund, please follow these steps:
  1. Contact us with your request.
  2. Provide your order number and details of your purchase.
  3. Include a brief explanation of why you are requesting a refund.

3. Processing Refunds

Once your refund request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within maximum 3 days.